DELIVERY
If a particular item you
require is not in stock we will contact you with an expected
delivery date or offer an alternative item of similar value where
appropriate.
Standard Delivery £8.50
Target 3-4 days, however please
allow up to 10 business days. Available for deliveries to United
Kingdom, Northern Ireland, and British Forces Post Office (BFPO). A
signature is required for this delivery service.
European Union Standard
Delivery
£19.95
Target 3-5 days, however please
allow up to 10 business days. Available for deliveries to countries
which are part of the European Union. A signature is required for
this delivery service.
International Scheduled
Delivery
£34.95
This service may take up to 14
business days. Available for deliveries to USA, Canada, Far East,
Australia and Rest of World. For deliveries outside of the EU a 20%
VAT cost will be deducted from the total cost of goods on the
delivery page (not including delivery charges). Local import duties
may be payable upon receipt.
RETURNS
If you are not 100% satisfied
with your purchase Roderick Charles will be happy to provide you
with a full refund or an exchange of goods within 28 days of
purchase provided a receipt is presented and the item is in its
original condition. Unfortunately, we are unable to refund or
exchange any items once they have been altered. If you would like
to return or exchange an item please follow these
steps.
Returning or exchanging an item:
1.
Fill out the returns form enclosed with your order in
full, indicating whether you would like an exchange or a
refund.
2.
Enclose receipt or proof of
purchase.
3.
Using returns label provided with your order return
parcel to Roderick Charles, Returns Department, 5 Bakers Row,
London EC1R 3DF.
4.
We recommend that you send returns by recorded post.
Goods are returned at your own cost. You will not be charged
postage for exchange items.
